Job offer in London: Italian customer support for e-commerce company. This is one of the many opportunities for Italians who decide to make the leap by emigrating abroad, in this case to London.
SALARY: € 2,300 per month !!!
JOB OFFER IN ITALIAN
Text translated with Google translator:
International Luxury is currently looking for an Italian Customer Service agent in the office on a permanent basis within the e-commerce department.
The main responsibilities are the following:
‘Signature Service’ offer to all customers (internal and external) at all times
Meet departmental KPIs
Manage the order process from start to successful delivery with specific reference to inventory management, maintenance requirements, credit problems and high value order procedures
Take ownership for all follow-up customers, record actions at all times
Support open, accurate and timely communication at all times both externally and internally from customers to colleagues.
Escalate all issues pertaining to line managers, if necessary
Pro-actively research, develop and respond to sales opportunities and maximize the consequence
Contribute to monthly departmental sales plan success through teamwork
Meet annual personal sales plan
The role is based on a 40hr week from Monday to Saturday, working 5 days a week.
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Essential requirements:
He must speak and write fluently in English and Italian.
He must have a background in the Customer Service office, but he would consider a person with a retail background.
He must be an excellent communicator and able to work in a fast paced environment.
Good on Word. & Excel
Please note that only the selected candidates will be contacted
MOTHER LANGUAGE JOB OFFER
Original text:
International luxury retailer is currently looking for an office based Italian Customer Service Executive on a permanent basis to work within the ecommerce department.
Key responsibilities are as follows:
Offer ‘Signature Service’ to all customers (internal and external) at all times
Meet departmental KPIs
Manage the order process from inception through to successful delivery with specific reference to inventory management, servicing requirements, credit issues and high value order procedures
Take ownership for all customer follow up, logging actions at all times
Support open, accurate and prompt communication at all times both externally to clients and internally to colleagues.
Escalate all pertinent matters to line manager as necessary
Pro-actively seek out, develop and respond to sales opportunities and maximise accordingly
Contribute to monthly departmental sales plan achievement through team work
Meet personal annual sales plan
The role is based on a 40hr week from Monday to Saturday, working 5 days a week.
Essential Requirements:
Must speak and write fluently in English & Italian
Must have a background in office based Customer Services but would consider someone with a retail background
Must be an excellent communicator and able to work in a fast paced environment
Good on Word & Excel
Please note that only successful candidates will be contacted
